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Patford House Surgery Partnership
2022-03-04
Person
2
5
0
4th March 2022
Unless you have a smart phone or a laptop you will have a job to contact anyone. Trying to get through on a phone is a nightmare and even driving to Patford House surgery and talking face to face at reception won’t get you a dr appointment. Appointments are then at their convenience and not yours. How about having a reception that answers the phone and talking to you to arrange things? Old fashioned maybe but it works. Once you get an appointment the medical team are very helpful and professional.
Suggested improvements
Answer the phone!!!!!
23rd March 2022
Response from Patford House Surgery Partnership
Dear Patient, thank you so much for leaving this partially positive review on our "I Want Great Care" link via our website. It is very much appreciated and welcomed. Your improvement comments have been noted for discussion. Many thanks - Julie Taylor - Patford House Partnership