Share review of Parkside Group Practice

Parkside Group Practice 2017-08-18 Person 4 5 0

I have recently had the occasion to request an appointment with the doctor however my preference was to be seen by a female doctor. The receptionist was very unhelpful & offered me a general appointment with a waiting time of approximately 18 days. She advised me that I could ring in the mornings for an emergency appointment however she could not guarantee that I would see a female doctor in any event. My suggestion that perhaps if I were to have an emergency appointment & if a male doctor picked up my appointment, it could be passed to the female doctor on duty on the day was competently dismissed. I have now seen the doctor who has advised me that my suggestion was perfectly possible & I should have been assisted. In addition I was not made aware that I could go online every morning to see all the released appointments & book one for myself. It was only the doctor today who has advised me of this service. I would also like to point out that the receptionists are usually very helpful & friendly.