Nutwood Medical Practice

Nutwood Medical Practice 2021-04-20 Person 0 5 0

Registered for both ask my GP and Patient access from the start with Nutwood - the system has never worked despite correct username/ID and password being re-set numerous times. Have to call for help, rang today and the attitude of the receptionist was appalling - as i cant get online for a repeat prescription - her response was "we don't usually do this its only usually for house bound or very ill patients (i hope it was recorded!!). Spoke to Amy Taylor - office manager who said she had listened into my call - really does the office manager sit there listening to all calls to the surgery? eventually got the prescription ordered but need to go through help line on the web site to try and rectify the issue. Not impressed to say the least.

The National Health service is supposed to be just that - for everyone irrespective of age, colour, creed, housebound or otherwise. Covid seems to have made the service even worse and receptionists appear to be trying avoid having to do as little as possible! And before you think I'm writing from ignorance my wife (retired) worked as a doctors reception manager for a number of years so its from experience not ignorance.

Nutwood Medical Practice 2021-03-22 Person 0 5 0

Rude receptionist and a extremely ignorant office manageress. Avoid this practice and register elsewhere!

Train your staff to have some manners when dealing with the public!

Nutwood Medical Practice 2021-03-10 Person 5 5 0

I feel deeply grateful for the efforts all the NHS staff are doing to heal the nation , I know it’s been said many times before but a sincere thank you for my Covid vaccination

It’s hard to think of anything, in these strange circumstances of a National vaccination endeavour I think Britain has won the gold medal in the world pandemic Olympics just keep going believe me the whole nation is proud of you !

Nutwood Medical Practice 2021-01-15 Person 5 5 0

I attended yesterday for the Covid vaccine and was very impressed at the organisation you made. The atmosphere was calm, and the people attending were spaced well. The appointment was right on time. The only bad bit was the sleety weather, but the covered waiting tunnel was such a good idea. Many thanks to all the volunteers who marshalled the cars and us, and the staff who were so helpful and caring.

Nothing I can think of!

Nutwood Medical Practice 2020-12-08 Person 5 5 0

I had to register with the practice as I had an accident whilst on holiday. I could not have received better care and treatment anywhere. The reception staff are warm and welcoming and super efficient. I was able to see the GP face to face despite Covid and she, Dr Crisp, made me feel at ease and gave me all the support I needed. I'm not sure if the District Nurses are part of the Nutwood Team but they deserve a mention. Visiting me at home over a number of weeks they proved to be caring and professional in every respect. Being treated by this practice was a first class experience and I am truly grateful. They deserve their 'outstanding' rating.

Nothing