Nutwood Medical Practice
Grange Health Centre, Kents Bank Road, Grange over Sands, Cumbria, LA11 7DJ 2,330 reviewsReviews
Always helpful and kind.
We used AskMyGp early in the morning before the surgery opened. By 8:40am we had been offered an appointment for our daughter. We were given the option of being seen in Grange Surgery or Flookburgh. Fantastic service during a time where GP’s and their staff get such bad press. We are extremely lucky in our area to have such a great service. Well done all and thank you.
Prompt responses to all requests. Polite and helpful receptionist.
Absolutely fantastic service. Contacted the practice on behalf of my daughter who is registered there and was really quite poorly. Used the online Ask My GP service and it was as good as they promised on the telephone message. GP in touch and dealt with problem within 20 minutes of my initial contact. Prescription sent electronically to pharmacy. Pharmacy at Asda not as good - as got there and pharmacy shut (4pm Friday afternoon) "Due to unforseen circumstances". Back in touch with Nutwood and prescription redirected to next nearest pharmacy. Well done Team Nutwood - a credit to the NHS and the local community is very lucky.
There have been so many changes of desk staff, that there is now only one I recognise (and she, pleasant as ever). With no full-time doctors, one apparently cannot specify whom one sees and for no apparent reason and against common sense, the custom of a receptionist accessing an appointments diary and offering a date and time when asked has been abandoned. It all gives the patient the impression that it is really most inconvenient of him/her to want an appointment at all. I have spoken to another practice about this 'system' and was met with incredulity.... a state of mind in which I continually find myself in relation to the way in which the practice is managed. The management team is very big, but that seems to be its only positive attribute.
I have no problem with the medical staff.
Nutwood Medical Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Nutwood Medical Practice: http://iwgc.net/ecase