Share review of Nutwood Medical Practice
There have been so many changes of desk staff, that there is now only one I recognise (and she, pleasant as ever). With no full-time doctors, one apparently cannot specify whom one sees and for no apparent reason and against common sense, the custom of a receptionist accessing an appointments diary and offering a date and time when asked has been abandoned. It all gives the patient the impression that it is really most inconvenient of him/her to want an appointment at all. I have spoken to another practice about this 'system' and was met with incredulity.... a state of mind in which I continually find myself in relation to the way in which the practice is managed. The management team is very big, but that seems to be its only positive attribute.
I have no problem with the medical staff.