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Written by a patient
16th September 2015


I rang on Friday to get an appointment with Dr Foord, but they had all gone, so the recpetionist asked me to ring on monday @ 8am, because I could get one with her, I rang exactly @ 8am, and when the phone answered I was no8 in the queue. When it was answered and I asked for an appointment with Dr Foord, they had all gone, did all 8 go to her, I did not get to see her, I saw Dr Titterton instead. Why did I not get an appointment for Monday when I rang on Friday? And are you telling me that all 8 before me went to Dr Foord, how many spare appointments did she have left on Monday? This system needs addressing.

Recommend
Involvement
Cleanliness
Staff
Appointment