North Brink Practice

North Brink Practice 2023-09-28 Person 4 5 0

Can be a long time waiting for call to be answered but very helpful service

Not identified

North Brink Practice 2023-09-27 Person 5 5 0

I wandered in , went straight to the reception and got an appointment

No

North Brink Practice 2023-09-27 Person 4 5 0

Not nafting

Yes

North Brink Practice 2023-09-27 Person 1 5 0

Not very easy

Filled in triage form and received a phone call saying that I needed a face to face appointment well when I got there I was told there was nothing that they could do why couldn’t they tell me that on the phone and not get me to walk to the surgery.I looked at the nhs website and it says they can treat my ailment so why was I told you can do nothing

North Brink Practice 2023-09-27 Person 2 5 0

I sent an e-mail on Monday to book an appointment, within 30mins l got a reply to make an appointment. Speaking to the receptionist she told me all appointments were full and to ring 111 which l did and the receptionist said she would contact the doctors for an appointment. This did not occur,so yesterday l rang up and managed to get through and was sent a link over to take a photo of my problem and send back.Which l did and then received a phone call for me to go in today to have my leg checked out. Before Covid you could book an appointment straight away now Covid has nearly gone away you would like to think it would go back to the old days. Not wait 3days to see someone

See people earlier when they ring up