North Brink Practice

North Brink Practice 2023-10-13 Person 0 5 0

My response was dealt with by a text message. I had zero involvement in my care. I couldn’t even get to speak to anybody, let alone see somebody face to face. I have been prescribed a medication that isn’t what I need and if I had been seen face to face I don’t believe this would have been prescribed. I can’t believe that in 2023, healthcare consultations are now done by text. I think it’s a very poor service.

Spoken to me on the phone at the very least. I think I needed to be seen in person as I think somebody needed to see my problem in person.

North Brink Practice 2023-10-13 Person 5 5 0

As first entered the surgery everything went smoothly staff friendly as always

No improvement needed

North Brink Practice 2023-10-13 Person 4 5 0

I went into reception for an appointment for a review on HRT and got a phone call the next day …. Receptionist very friendly and helpful, Nurse that rang very friendly and helpful ,

Phone appointments harder to get , And would like to see a Doctor now and again

North Brink Practice 2023-10-13 Person 4 5 0

The phone line is often busy and there is sometimes a significant wait for someone to answer

Nothing

North Brink Practice 2023-10-13 Person 5 5 0

After filling out the application form I was called back in a resonable time and was quickly given an appointment.

N/A