North Brink Practice

North Brink Practice 2024-08-29 Person 5 5 0

Excellent service from the amazing nurse who gave me my first Shingles jab. So friendly and professional and she completely put me at ease. Please may I book her for my flu jab in October!

Not a thing. I arrived early and was seen early.

North Brink Practice 2024-08-29 Person 3 5 0

If you’re not very good with tech or the phone it’s impossible to make an appointment. Was a lot easier when you could go into surgery and make an appointment. I called in to make an appointment and was told I’d have to wait till the following day @ 8am. Phone lines are impossible to get through and when I got through I was told it would be same day but it wasn’t until the following day. Not being able to book with the same person I saw before meant it takes time to go through the problem all over again, this was 3rd time, 3 different lots of people seen

Enable the patient to book with the nurse you saw before especially if it’s for the same problem. This would save time going through the problem all over again. Seeing 3 or 4 different people just wastes time.

North Brink Practice 2024-08-25 Person 4 5 0

System is improving, don’t have to make many appointments

Nothing

North Brink Practice 2024-08-23 Person 5 5 0

Really helpful

Don’t think you can

North Brink Practice 2024-08-23 Person 4 5 0

Overall everyone is helpful and polite .

Shorten waiting time for not on the day appointments.