Reviews
You can never get an appointment, if you manage to it is always weeks away and in some cases months
The on line Triage requet is absolutely rubbish you cannot actually put down what is wrong so you have to put something that is not really relevant to what your problem is the i waited nearly all day for a telephone call in which I wasn't really give much chance to explain what I wanted. Just to be told we're going to send you for physiotherapy which seems to be the answer for everything
Just goes to show how much they know it was a telephone appointment and on this it wants my opinion of the state of the surgery
After having pain in my elbow and lower arm for 6 weeks I filled in a triage on line and a phone call later on saying that an appointment had been made for the physio in two weeks how can a doctor know what’s wrong without seeing me and a physio puts right an injury so my question is do I have an injury?
You certainly have to be patient ! I usually manage to get through and get a call back on the same day, but I know that's not everyone's experience.
I filled in a triage form online with my problem and said I didn’t mind a telephone consultation, they telephoned when they could, I know priority calls come first, so they rang me when they could. Very happy with everything. I find the online triage form easier and faster.
Resources
Short link to review North Brink Practice: http://iwgc.net/ecb6s