North Brink Practice

North Brink Practice 2024-02-28 Person 2 5 0

Can never get through on phone if you get triage you get pharmacist diagnosing you

Don't think it would matter I feel disappointed with surgery

North Brink Practice 2024-02-27 Person 5 5 0

Faultless care, can’t speak highly enough of Michael as a great clinician who listens, supports, and explains.

Nothing

North Brink Practice 2024-02-27 Person 2 5 0

Once you get through the phone service if appointments are avaible people are helpful. But when there isn’t anything available that day, your left at constant lose ends, which isn’t helpful. The services are always so busy even calling at 8am, you might not even get an appointment

More appointment availability More appointments with GP - I know it is nurse led but sometimes you do need to speak to a gp directly, or have the option to have the nurse appointment but then discuss and booking immediately with them a gp and follow up in further detail appointment. Having to go through multiple appointments about the same thing is a waste of surgery time. Especially if you’re told someone will call you and then they don’t.

North Brink Practice 2024-02-27 Person 4 5 0

Tracey was kind and professional

For my Appointment to be on time

North Brink Practice 2024-02-22 Person 4 5 0

I do get a phone call back usually, but I haven't seen Dr Culshaw since before COVID. Also, I don't think one doctor should be over seeing all the nurses, information could be lost when going backwards and forwards. I was getting a lot of headaches, and I asked could co-codamol help, and I was prescribed them, and after suffering for days with a constant searing pain, to be told the co-codamol was the cause.

I'm not sure, the doctor who prescribed them was from another surgery. So many people are looking at patients notes, so they can't go back through them all, there's no time.I also have an ongoing problem with the corners of my mouth, very sore.I've had ointment and bloods done, I'm having blood taken again next week, I wonder why a swab can't be taken to see just what the problem is, as it keeps flaring up.