Reviews
You ring for an appointment . To be told that they are all gone . To ring 111 who then manage to get you a phone consultation. Waste of recourses. You can't seem to book anything for a few days later. It's weeks ahead. To get my appointment I had to go to Doddington . On a bank holiday. But then things did move quickly after that. The Dr was lovely. But over all to get an appointment is very difficult and frustrating.
Not same day but well handled and friendly
Got a triage appointment and a telephone one the following day was offered a face to face appointment but find parking very difficult
I have telephone appointments to give my INR readings
I was told that Dr Culshaw wished to see me regarding an ongoing problem [h.Pylori] and to come in asap, as she was on triage that day. I came in but was told that there are no appointments to see doctors, only nurses but that Dr Culshaw would triage my case.
In the event I saw a nurse who was unsympathetic and considered that I knew very little about the condition from which I have suffered for a very long time. I suggested it might be better to see a specialist at the hospital but the nurse said "we'll just keep your symptoms under control." I would like to have the bug killed, not controlled!
I have previously had a month's supply of antibiotics to fight it but this nurse insisted that only one week's supply could be prescribed, which I felt would be inadequate.
I also have a gallstone and wheat intolerance and said perhaps it would be better to speak to a specialist at the hospital. Previously I had been advised to do this by one of the practice nurses, although at that time I said I would leave it as I was undergoing treatment for a number of other problems. The nurse I saw this week disagreed. I felt there was not a sympathetic bone in her body, whereas the two nurses I had seen previously for this problem were lovely (one of whom was Bronte, who I understand has left. I felt she was really fighting my corner to deal with this bug).
Resources
Short link to review North Brink Practice: http://iwgc.net/ecb6s