Reviews
Always have a positive experience with the surgery. Can usually get an appointment when I need one, even if it does require going through 111 sometimes. You do see a nurse but the nurses are knowledgeable and will consult with a GP if needed, have seen Sarah the nurse a few times recently who has been brilliant. Majority of the reception staff are good. Ellen and Melanie on the phones in particular are both always understanding, kind and will go out of their way to help find a solution to my (sometimes many!) problems. 5 stars all round.
I can always get an appointment when I need one by phone
Telephone call received very quickly after submitting info online. Then F2F appt offered for same day.
It would have been nice to have been face to face.
The second time I've rang about my problem first was telephoned by receptionists to say prescription had been put out would have liked to at least have spoken to someone, second time I was told would get a call either for appointment or triage instead got text telling me to take more off one off my medication when constipated well didn't say I was constipated so would yet again like to have spoken to someone to explain problems
Resources
Short link to review North Brink Practice: http://iwgc.net/ecb6s