North Brink Practice

North Brink Practice 2023-08-08 Person 4 5 0

Excess amount of time waiting for telephone to be answered

More people on phone reception during peak time ie 8-9

North Brink Practice 2023-08-08 Person 4 5 0

Personally,I don't have any issues,but it is easier face to face.Obviosly,it's about the timing,,patience and how busy the practice is.

This is just me,no big deal.I was diagnosed with prostate cancer earlier in the year.I would have liked a one to one with my G.P.Telling me what the plan of action was going to be

North Brink Practice 2023-08-02 Person 2 5 0

No thought for people with back hip or knee problem in the surgery ,eg.attending physio with these problems, who thought it a good idea to put physio up 2 flight of stairs!,also no appropriate seating for these problems, you should have some upright chairs with arms to aid people to get up and down, the stupid benchs you have are no good for petite people who need back support and help to sit and get up, cannot believe a surgery do not think of these things,you have Doctors and Physios on site Really! Wake up! Mateys Wake up!

The surgery know when physio is booked surely you should accommodate people with painfull joints in a room downstairs, and seating just a few high backed chairs with arms to aid siting and rising and which support the back is not to much to ask of a surgery in this day and age, it would be nice if we all fitted in a little box,but alas some of us just won't!

North Brink Practice 2023-08-01 Person 2 5 0

I sent an email for advice and plan of treatment. Unsatisfactory response just told me what I already knew. Results should have triggered how I was to be treated. Basically, an answer sent by secretary without checking with doctor, especially in relation to degenerative condition

Actually read the email properly, check medical condition and give a plan moving forward or appointment to see doctor or someone

North Brink Practice 2023-08-01 Person 4 5 0

Quick to receive an appointment, health practitioner very efficient and signposted/ booked to relevant services

Nothing