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20th August 2024


I used the triage form. It seems to be available from 8am until 8.30am. I was a secretary with good typing/computer skills but found it difficult to complete the form in the time allowed. Once before I filled one in but a message came on the screen saying all appointments were taken. I presume many OAP's would find this difficult and try to telephone for an appointment. In my experience this has to be done very early or there are no appointments left. I tend to not bother and hope my symptoms improve on their own.

Suggested improvements
I saw a nurse and Dr Sera came in too so the appointment was successful. Sometimes there is no 'follow up'.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment