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30th July 2024


I have contacted the surgery on two occasions to request an urgent repeat prescription for extremely painful arm, neck and skull pain. Almost called an ambulance one evening. Out of painkillers and desperate to get some release. On neither occasion did i receive a repeat prescription. Fairbrother chemist told me on two occasions that they had not received a repeat prescription. They were also contacting doctors on my behalf. Still no joy and it will soon be 2 weeks since I sent the first request. Seriously thinking about changing to another practice. I have never been in so much pain, even with having had three childbirths, yet no help was forthcoming from North Brink Surgery. Terrible support.

Suggested improvements
Listened to me and sent a repeat prescription. Give support. I have not had the appointment come through for an ultrasound yet from hospital. Was this marked “Urgent” I wonder. The doctor knew my current situation assessed via an appointment with him. Now I am on holiday 3-10 August. Will something arrive before I go?

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