Share review of North Brink Practice

North Brink Practice 2024-03-21 Person 2 5 0

Awaiting a call from triage is stressful. You have no idea when it is expected. If you miss two calls because your phone is out of reach or you don’t hear it, you lose your place. Far better if the surgery fails to contact at the second attempt, a voicemail or text is sent with a reference number and telephone number so that the patient can speak to someone to get their issue resolved.

I would like to know whether I am seeing a Dr, a physician associate, nurse practitioner or someone who has wondered off the street to keep warm. Name tags showing name and role would be very helpful. Although I accept that the last category in my list would result an impractically long badge! Preferred pronouns and gender information is not needed though.