Share review of North Brink Practice
North Brink Practice
2023-07-10
Person
2
5
0
10th July 2023
I did not go to the surgery or ask for an appointment. I just logged on and asked for medications to be sent to the chemist, as I was running out of medications and needed them to stop further discomfort whilst awaiting a consultant dermatologist appointment.
Suggested improvements
I asked for two medicines but only one was dispatched and I had to log on again two days later to ask why the second medication had not been dispatched. No answer was given but I did receive a text that afternoon to say that the prescription had been dispatched. Why could they not have been dispatched at the same time?