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10th July 2023


I did not go to the surgery or ask for an appointment. I just logged on and asked for medications to be sent to the chemist, as I was running out of medications and needed them to stop further discomfort whilst awaiting a consultant dermatologist appointment.

Suggested improvements
I asked for two medicines but only one was dispatched and I had to log on again two days later to ask why the second medication had not been dispatched. No answer was given but I did receive a text that afternoon to say that the prescription had been dispatched. Why could they not have been dispatched at the same time?

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment