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7th December 2023


I completed the triage at about 8.10am. I heard nothing until I called at 3.30pm. Assuming I wasn’t going to hear that day I asked if I would need to complete a triage the following day. The very helpful receptionist said I’d been sent a message saying that there was a prescription waiting for collection. I had not received one. So at about 4pm I headed for the surgery to collect the prescription and I then received a message at 4.10pm.

Suggested improvements
Called

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment