Share review of North Brink Practice
North Brink Practice
2024-07-19
Person
0
5
0
19th July 2024
My experience was related to repeat prescriptions. Having been assured they would renew automatically one did not. So I ran out of the medication. I emailed. No response. So had to chase.
This should be simple and automatic. But you made it stressful and I went without some medication for 5 days.
At the end of the day, this is just good admin - or rather it is anything but.
Suggested improvements
Get your admin right. Answer emails in a timely manner. Care.