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17th January 2024


Rang to see someone, told I would get a triage call before the close of day. 6hrs after my initial call I get a text saying pharmacy would call me. Pharmacy called 2hrs later for me to be told I would need to see someone and I would be added to the list for an appointment. 24hrs layer still nothing from the practice.

Suggested improvements
Actually called to triage and given me an appointment I have been 3 days in agony and off work unpaid.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment