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15th August 2023


Arranging an appraisal/appointment over the telephone was very easy and only took a short time. Telephone staff were friendly, helpfull and professionaland explained what was to happen next. The access to the surgery was very easy. The surgery was very clean with no clutter. Hand sanitisers worked. My appointment was on time, with no waiting. Staff were very friendly, well presented, professional and very helpfull. My condition was explained to me along with the next stage of my treatment. When I asked about the staffing and changes to the surgery they were explained to me so that I an confident and happy with them. Although one dislikes going to the doctors I found my experience very pleasing and I now look forward to my follow on appointment.

Suggested improvements
No.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment