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16th December 2022


On line form takes a while to complete. Waiting for return call, with threat that there will only be two attempts is stressful. It means that I cannot be away from my phone or complete any activities that would hamper answering my phone in a limited time. It has replaced waiting in the surgery with waiting at home. The two nurses and doctor I dealt with were both very pleasant.

Suggested improvements
It is not clear to me how you are notified if you are not on the list for today. If you miss your phone calls, you should not have to rub it your form the following day. The need to see someone does not disappear just because you have been unable to answer a phone in time.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment