Share review of North Brink Practice

North Brink Practice 2023-12-29 Person 2 5 0

I was called in to discuss test results, the clinician advised that the test results had not been received yet and that the instructions to book an appointment clearly stated that this should be done when the test results had been received. Therefore both my wife, who is disabled, and I had a wasted journey and experienced emotional stress in not being relieved of the worry regarding my potential condition. The clinician was apologetic.

The secretary could have read the instructions throughly.