Share review of Newland Surgery
Newland Surgery
2015-04-18
Person
4
5
0
18th April 2015
Unable to arrange appt over phone for same day, which was urgent. Presented myself at surgery and was able to see duty doctor within less than one hour. A satisfactory outcome.
19th May 2015
Response from Newland Surgery
Thank you for your feedback. We have made some changes to our appointment system to help deal with workload, for patients to plan their appointments and those who need to be seen that day. You can still book advance appointments for routine reviews or follow ups, but we also now have an emergency clinic for anyone who urgently needs to be seen on that day. We will be monitoring this closely.