Share review of Newland Surgery

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

18th April 2015


Unable to arrange appt over phone for same day, which was urgent. Presented myself at surgery and was able to see duty doctor within less than one hour. A satisfactory outcome.

19th May 2015
Response from Newland Surgery

Thank you for your feedback. We have made some changes to our appointment system to help deal with workload, for patients to plan their appointments and those who need to be seen that day. You can still book advance appointments for routine reviews or follow ups, but we also now have an emergency clinic for anyone who urgently needs to be seen on that day. We will be monitoring this closely.

Recommend
Involvement
Cleanliness
Staff
Appointment