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Written by a patient
24th April 2015


prescription telephone line could be open for longer

16th September 2015
Response from Newland Surgery

Thank you for your feedback. We have discussed this as a Practice and it was decided that due to the every increasing workload in the dispensary the staff need time to dispense the medication when the telephone line is not open. I hope that you understand we need to make sure that no errors are made.

Recommend
Involvement
Cleanliness
Staff
Appointment