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Written by a patient
3rd January 2017


After being asked to leave the consulting room before I had finished discussing all my issues because he had other patients to see, he followed up with two phone calls over the coming week then told me to make another appointment! Surely another two minutes spent discussing my other issue in the first place would have saved the two phone calls and an extra appointment? Very anxious about going again now, don't feel comfortable at all. Feel as though I have no support now! This surgery has seriously gone down hill in the last few months. I'm considering leaving if today doesn't go well.

1st February 2017
Response from Newland Surgery

Thank you for your feedback. We will most certainly discuss your concerns with the Doctors. If you would like to discuss further please contact the Practice Manager, Jane Crocker, on 01935 813438

Recommend
Involvement
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