New Hayesbank Surgery

New Hayesbank Surgery 2015-09-20 Person 5 5 0

I visited New Hayesbank Surgery on Friday 18th September 2015 for an non urgent app. I have been a patient there for nearly 14yrs and have always been able to get same day emergency app, also when non urgent app was requied, for a GP of my choice a slightly longer wait. 1 week to 10 days. That is acceptable to me. Hayesbank Surgery and Team Hayesbank should be a Template for all other Surgery's. M Soames

New Hayesbank Surgery 2015-07-09 Person 5 5 0

What a fantastic team of staff. Reception staff helpful and approachable. Saw mr ben clarke today most impressed. Felt very reassured and confident with his practice. Would definitly see again. Many thanks for providing an excellent service

New Hayesbank Surgery 2015-07-02 Person 5 5 0

Have used this surgery for many years. Always found the receptionists to be helpful. The automatic telephone system for appointments works well. We also know we can always see a doctor on the same day if necessary, even if it is not our 'regular' doctor. Dr Stanley is a treasure and always has time to listen. We will miss Dr Powell now that he has retired. A brillant surgery all round.

New Hayesbank Surgery 2015-06-16 Person 5 5 0

I feel lucky to have such a great surgery close by. My elderly Mum and Aunt have difficulty making appointments by phone as they abhor technology but I generally do it for them and think it's a good system. and you can always hang on and speak to someone in any case. The receptionists are lovely, as are the nurses. (My mum thinks Ben is lovely) I haven't seen all the doctors personally, but generally accompany my 89 yr old mum too so between us we have seen Drs. Stanley, Slater, Buckenham, Ruaux, Raschid and Powell. (Happy retirement!) They listen patiently (even if I've been googling symptoms!) and don't make you feel you're wasting their time. Luckily i have never been seriously ill but i would be very confident consulting them.

New Hayesbank Surgery 2015-06-01 Person 4 5 0

The reception staff went above and beyond.