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Written by a patient
5th June 2018


Booking a routine GP appointment used to be a perfectly straightforward affair. You'd call up and speak to someone, or use the automated service, and book the next available appointment at a suitable time. These days, you aren't allowed to book more than 2 weeks in advance. Instead, you must call first thing in the morning and fight with everyone else when the next batch of appointments is released. If you try the automated phone service, it will always say that no appointments are available. If you use the online service, you might be lucky and see one appointment. There is absolutely no choice of date, time or doctor.

Recommend
Involvement
Cleanliness
Staff
Appointment