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Written by a carer
10th February 2016


Hi today I called my doctor for an appointment for my 78 year old Granddad for a review of his medication and for a few other little things to be told that they no longer give appointments for anything and if you wish, wish being the operative word. Wish to see a doctor you have to ring up at 8 o'clock in the morning and try to get a appointment for that day. I his carer who has to take him to his appointments now has to try and book this appointment and arrange time off when I simply can't, If I ring my boss at 8 o'clock in the morning and ask for the day off as I have managed to get an appointment the only response I am likely to get is. No or find another job. Which I can't complain about as I would say the samething. I now live in a time where I can get an appointment to fix my computer but myself or my Granddad is just not possible so I now am having to change his G.P. and would not and could not recommend musgrove to anyone.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff