Share review of Lime Tree Surgery

Lime Tree Surgery 2016-11-03 Person 2 5 0

I SEEM TO HAVE BEEN HERE BEFORE. IN AUGUST I AWARDED THE PRACTICE 2 STARS FOR SUBSTANDARD SERVICE. THIS TIME I AWARD NO STARS AS THE TREATMENT OF MY REQUEST FOR MEDICINE WAS NOTHING SHORT OF SHOCKING. FOR 5-6 YEARS WE HAVE ORDERED OUR TABLETS ON LINE AND IT HAS WORKED FINE UNTIL RECENTLY. I PLACED THE ORDER ON THE 24TH.OCTOBER AND THE ACKNOWLEDGMENT SAID :- THE PRESCRIPTION WILL BE AVAILABLE TO COLLECT ON 26TH. OCTOBER. PLEASE COLLECT YOUR PRESCRIPTION FROM McCORMICKS IN RECTORY ROAD. THAT'S GOOD WE THOUGHT, GAVE THEM GOOD TIME AND CALLED THERE ON 28TH. THEY WERE NOT AVAILABLE. WE CALLED IN AGAIN ON 29TH. AND 31ST. STILL NOT IN. WE PHONED L.T.S. ON 2ND. NOVEMBER AND WERE ASSURED THE PRESCRIPTION WAS POSTED ON THE 25TH. BUT WHY POST WHEN IT COULD BE SENT ELECTRONICALLY? WE RETURNED AGAIN ON 2ND NOVEMBER AND PHARMACIST EXPLAINED SHE HAD TO GO IN PERSON TO GENERAL POST OFFICE (IN HER OWN TIME) WHERE SHE RETRIEVED THE PACKAGE WHICH HAD INSUFFICIENT STAMPS ON IT. THIS IS ABSOLUTELY SHOCKING SERVICE AND THOSE RESPONSIBLE SHOULD BE GIVEN A SEVERE REPRIMAND. THEY DON'T WHAT THEY ARE DOING.