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Leacroft Medical Practice 2015-02-10 Person 1 5 0

The main problem with this surgery is the appointment system, They want everyone to phone at 8:00 am where some times you will be on hold for more than half hour where to find out there aren't anymore appointments. after that they'll say that one of the Doctors will call us whitin that day and expect us to stay by the phone from 8:00 - 17:00 and if we miss that phone call we have to go through the same process all over again on the next day. But the good thing these days is they have changed the phone no to a local no before it use to 0847 were we get charged for calling. But another thing which I also like to mention is its not only in the mornings it's hard to get through to them the other day around 3pm I waited for more than 45 mins were I got fed up with it and got in to my car and drove up there. So kindly request to revive the appointment system and make the necessary changes. Specially with the call back system some sort of time gap would be nice, because we also have other things to do. But I also like to mention that all the doctors there are really lovely and helpful.