Langham Place Surgery

Dr Fernando and Mesau on reception and the student with him really helped me today. Student Dr lady was wonderful.I am so grateful for this surgery being here. Excellent advice and very informative and discreet- Megan started at 8.30 am being lovely and kind.

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Written by a patient

after visiting a doctor, I was told if no improvement, I would need to come back. Chance would be a fine thing!!! today I tried to book an appointment to suit me!!! you are apparently not able to accommodate me??? I thought the nhs was supposed to be for the benefit of the patient? I don't think I need an urgent right now appointment, but I do need to follow up given that some of my symptoms are synonymous with a family member who has had throat cancer!!!! I have rung 25 time today to get through and last week was promised a doctor call back???? that never happened. are we by this example all to give up work so we can now get a doctors appointment??? and should get I get a late diagnosis, if this should be the case, I know the BMC will not hold you accountable. Fundamentally your SYSTEM is not working, it only covers those who have all the time in the world to get appointments, the retired and those on benefits????

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Doctor was really good and helpful in explaining everything to me about my problem.

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Time waited 60 mins(1 hour) for my appointment which is not good as I felt very unwell in the waiting room. Cairs are uncomfortable, music was too loud!

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Very responsive. This doctor do not need improvement. Bal especially was very helpful. Thanks.

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