Langham Place Surgery

11 Langham Place, Northampton, England, NN2 6AA Also known as: Dr Sefton and Parthers 2,175 reviews

Reviews

Recommend
Involvement
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Appointment
 
Page 16 of 397
 
22nd July 2024


was very nice and clean, my appointment was quick and informative & the nurse was lovely

Suggested improvements
Nothing :)

Experience
Involvement
Cleanliness
Staff
Appointment
 
19th July 2024


The receptionist to seem to be

Suggested improvements
The receptionist is seem to be lacking medical knowledge and sometimes it’s embarrassing explaining to them what the problem is that you have and the reasons why you want to see the doctor. I think they should be only allowed to book appointments and let the doctor decide when they see them. you also feel a sense of urgency lack of empathy from their tone when you try and explain to them your agony and pain. I have to say the doctors in the surgery are all amazing perfect caring but unfortunately receptionist those who answered the phones perhaps need more training and knowledge and most importantly, empathy.

Experience
Involvement
Cleanliness
Staff
Appointment
 
19th July 2024


The nurse is absolutely brilliant and super knowledgeable and put me at my ease as l was quite nervous,she was really helpful and listened to me throughout, excellent service

Suggested improvements
Nothing all was good

Experience
Involvement
Cleanliness
Staff
Appointment
 
19th July 2024


Not easy to get an appointment with my doctor even for a follow up at the doctors request

Suggested improvements
Unsure on allocation

Experience
Involvement
Cleanliness
Staff
Appointment
 
19th July 2024


On a whole I have been very happy with this surgery

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Rating not given.
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Page 16 of 397

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Resources

Short link to review Langham Place Surgery: http://iwgc.net/ecbrl