Langham Place Surgery
11 Langham Place, Northampton, England, NN2 6AA Also known as: Dr Sefton and Parthers 2,174 reviewsReviews
Not happy with the receptionist. I suffer from anxiety and have difficulty dealing with people, it’s not the first time this particular receptionist made me feel unwelcome , stressed and anxious. She would let me to finish my sentences so I reeled rushed. Her answers were very robotic with no “ please”, “thank you”. When I’m stressed I stutter, so I couldn’t clearly explain my question. I felt rushed, inconvenient , and useless, please train your staff how to approach people with mental health issues.
Dr Fernandez was exceptionally kind, helpful , understanding and extremely patient. He is incredible addition to such a bad reception experience.
Made for me
I was kept waiting over 20mins when I turne up early
Always smiley and kind.
Sometimes they don't pick up communication Sometimes is a problem
Resources
Short link to review Langham Place Surgery: http://iwgc.net/ecbrl