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1st July 2024


Totally satisfied with the appointment.. Dr Matthew Bundock was delayed but understandably as when I went in.. he gave each patient the time to talk and thoroughly understand and empathize."& Listen". he is a credit to your clinic and is a breath of fresh air.. when there's so much negativity around GP surgeries and the services they give.. Dr Bundock keep doing what your doing .

Suggested improvements
Instead of having to que up amongst other patients which is always hrs of waiting when actually the surgery ask u to get back to them about appt..can u not just use what the ngh use..a text service . Texting yes or no to a number if u need them to attend and verify appointment..I stead of wasting time and resources on both ends !

Experience
Involvement
Cleanliness
Staff
Appointment