Share review of Langham Place Surgery
Langham Place Surgery
2024-07-10
Person
4
5
0
10th July 2024
My appointment was rescheduled with a few hours notice. I was originally given an alternative without checking if I could attend. A reasonably acceptable new time was available but not without me needing to rearrange my work commitments
Suggested improvements
Text messages to be sent in correct order eg cancel first then reschedule, to save confusion
Text messages to be sent for every appointment even telephone calls