Share review of Langham Place Surgery

Langham Place Surgery 2016-03-21 Person 0 5 0

I feel that this practice is awful and the reception staff are the most unhelpful unkind and rude people I have ever come across. I feel that if I was dying they would happily just put the phone down and pretend like they never even took a call. I do not feel like a welcome patient when I visit a Doctor due to no fault of my own and I feel very unhappy with the whole thing. I have been a patient for the last 21 years and feel I as well as others I have spoken to in the last few years have been treated with very little respect and have been extremely dissatisfied with the service I have been provided. I would happily change surgeries at the drop of a hat and I hope this is taken into consideration when reading this. I also feel that al telephone staff should be trained in some kind of customer service as sometimes it feels like talking to a caveman.