Imeary Medical Group

Gordon Street, South Shields, Tyne and Wear, NE33 4JP 265 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 45 of 53
 
9th February 2024


Made to feel so relaxed from going in surgery is spot on

Suggested improvements
Everything was excellent couldn’t do anything better than what you are all doing

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th February 2024


I love the new premises. As a wheelchair user I found them easy to access. The reception staff were helpful and efficient as usual.

Suggested improvements
I didn't get in for my appointment until around 20 minutes after the allotted time. However, I wasn't informed of a delay and no explanation was given. It's important to remember that patients have lives with other commitments, so punctuality should be observed.

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th February 2024


Have previously been unable to get an appointment, only given the option to hand in a urine sample.

Suggested improvements
If previous notes had been read, a follow up call - that is if GP had been given all information.

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th February 2024


Appointment made on line with limited choice of appointments with regards to times.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th February 2024


Reception and drs and nurses are really nice, and have always put me at ease with any treatments and problems I’ve had, excellent service, the only criticism I would have is trying to get an appointment when I need to

Suggested improvements
The only thing would be is try to improve on getting appointments when needed

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 45 of 53

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Resources

Short link to review Imeary Medical Group: http://iwgc.net/ecedw