Henfield Medical Centre

Deer Park, Henfield, W Sussex, England, BN5 9JQ 1,505 reviews

Reviews

Recommend
Involvement
Cleanliness
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Page 40 of 301
 
18th June 2024


Very friendly nurse and very helpful

Suggested improvements
Nothing, everything was very good

Experience
Involvement
Cleanliness
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Appointment
 
15th June 2024


Was given an appointment quickly after my phone consultation and was on time

Suggested improvements
Nothing all was great

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th June 2024


I’m answering on behalf of my 13 year old daughter, her doctor spent the time he needed to throughly check what he needed to, I felt our concerns were listened to and he tried to connect with my very embarrassed daughter as she struggled to speak about her issue. He issued the test needed to try and out rule my concerns.

Suggested improvements
I was happy with the visit, and this is a pleasant surgery. Waiting room does feel sparse and echoey though.

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th June 2024


Michael diagnosed and treated at very short notice and arranged a follow appointment a week later. He couldn’t have been more helpful, so I’m very grateful for that.

Suggested improvements
As I mentioned to Michael, the practice seems far more efficient and streamlined nowadays, and I like that it’s possible to communicate online and even submit photos prior to an appointment. Also the check in screen is much better than queuing for a busy receptionist.

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th June 2024


You have to take care to call at the right time of day to have your call answered. Ring early in the morning and you will be waiting for 30 minutes for your call to be answered

Suggested improvements
Employ more full time doctors instead of part time ones

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Page 40 of 301

Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Henfield Medical Centre: http://iwgc.net/eb66z