Henfield Medical Centre

Deer Park, Henfield, W Sussex, England, BN5 9JQ 1,509 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 155 of 301
 
6th December 2023


I arrived for my blood test and was seen immediately and on time by the lovely Di.

Suggested improvements
Not anything at the moment.

Experience
Involvement
Cleanliness
Staff
Appointment
 
6th December 2023


Appointment on time and nurse was excellent

Suggested improvements
Nothing I can think of.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
5th December 2023


The reason for my answer is that Michael diagnosed me before looking in my throat as having streptococcal and said people don't take that much notice looking at their throat my mum then asked him to look at my throat before assuming his thought as I had in larged papillae for 3wks and he was smirking at my mum he was very unprofessional and rude towards us and came away no better off

Suggested improvements
Seen a better and more understanding triage nurse.

Experience
Involvement
Cleanliness
Staff
Appointment
 
5th December 2023


I called to get travel vaccinations to be told you didn’t do them and I’d have to pay to get them from a travel pharmacy. Having gone back with the information from nhs website them at this was not the case, I was given and appointment. Had I paid it would have been £250. Had I been elderly or less inquisitive I would have lost out. Once there, the surgery was fine and the nurse was fantastic, helpful, reassuring and professional. Thankyou to her!!

Suggested improvements
More receptive receptionist not demising the subject and moving me to paid services.

Experience
Involvement
Cleanliness
Staff
Appointment
 
5th December 2023


Good although the excellent nurse could not obtain blood from me. She was most understanding. She was reporting to my doctor. I think getting appointments is still sadly difficult to obtain. As a patient who had a sub arachnoid haemorrhage who appreciates the lovely care I have had. I still find it awkward to get an appointment, which is the most important happening to a patient!

Suggested improvements
The nurse could not obtain blood from me even though I had drunk lots of water and tea. As I have pernicious anemia I also need to get regular appointments for Vilamin B12 injections. I phoned on the day I was told to which was yesterday. And there is nothing free for a long time. A very upsetting situation and one which one would appreciate if you suffered from it!;. so with that and the difficulty of obtaining blood for guidelines it was not satisfactory. Sadly.

Experience
Involvement
Cleanliness
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Rating not given.
Appointment
 
 

Page 155 of 301

Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Henfield Medical Centre: http://iwgc.net/eb66z