Henfield Medical Centre

Deer Park, Henfield, W Sussex, England, BN5 9JQ 1,509 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 140 of 301
 
8th January 2024


On this particular occasion I had a routine blood test booked for 10.34 via text and before seeing the Nurse I asked at Reception if there was any chance of talking to someone about a reoccurring severe pain in my lower right front side. Incredibly an appointment for 3.30pm That day was found. I was almost in a state of shock when I asked to confirm that it was Actually with My Registered GP = Yes. Unfortunately when I attended for the 3.30pm appointment my GP was running well over 30 minutes late and the Nurse Practitioner called me out of the Waiting room instead. I was just so grateful to see anyone the same day I said I didn’t mind who I saw. I feel that I had excellent treatment that day - Thank you all so much.

Suggested improvements
Nothing. On this occasion you made the right call to swap my appointment and I was very happy with the outcome.

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th January 2024


just to give a review . Staff have been courteous and helpful the times i have attended the medical ventre.

Suggested improvements
not much from my experience. staff ay the medical centre ahe doing a great job.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
6th January 2024


An appointment was made for a pharmacist to ring me between 12.40m and 2.40 pm. I waited and at 14.20 had another message to say a call was not necessary. I had gone to some inconvenience to make sure I was available so was not happy at the very late notice cancellation of this appointment

Suggested improvements
Earlier notice of cancellation

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
6th January 2024


My mother attended a blood test after having a fall at home that morning. . I asked the receptionist if it was convenient for her to see a doctor as I was worried about her knee as she was struggling to walk. She was seen straight away by a lovely doctor who gave her a thorough examination and was able to reassure me, she then had her routine blood test done by a lovely nurse. Thank you for this service

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
6th January 2024


No issues

Suggested improvements
None

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 140 of 301

Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Henfield Medical Centre: http://iwgc.net/eb66z