Henfield Medical Centre

Deer Park, Henfield, W Sussex, England, BN5 9JQ 1,509 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 139 of 301
 
10th January 2024


Appointments are not always easy to get

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
10th January 2024


Easy to make an appointment with polite receptionists. Felt taken care of.

Suggested improvements
I was very well taken care of from the receptionist through to the nurse. Don’t feel like anything could have been improved because the care I received and always receive from Henfield Medical Centre was first class.

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th January 2024


It was cancelled … again .

Suggested improvements
Not cancelled it , I don’t think I need add anything .

Experience
Rating not given.
Involvement
Cleanliness
Staff
Appointment
 
9th January 2024


I am seeing the nurses who are dressing an open wound daily and they go over and above and are extremely helpful and pleasant each appointment.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th January 2024


Saw a lovely nurse today who was very helpful and empathetic. Getting an appointment was an absolute nightmare.

Suggested improvements
The waiting room feels incredibly sterile put up some paintings take down the threatening posters about wearing masks etc. Take down the gun proof screen in between the patients and the receptionists. They can't hear through it so the patients have to shout. It's incredibly hostile what do they need to be protected from?? Make getting an appointment easier I called many times to be told the book wasn't open then to be told that there weren't any appointments. Speak to Hassocks GP I always seemed to be able to get an appointment there even after 10am. Why can they do it but you can't?

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
 

Page 139 of 301

Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Henfield Medical Centre: http://iwgc.net/eb66z