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Henfield Medical Centre 2022-10-05 Person 3 5 0

On arrival for my flu jab I said I’m here for the flu vaccine to be shot down by someone standing there saying not today you’re not. Whereby I had a booked appointment. She was then corrected by her colleague with the clipboard that the flu clinic was indeed taking place. Very disorganised. Was not told prior to arrival to wear face mask. No signpost where to go for flu clinic which ended up being where sign for covid vaccines was. Taken through then not seen in time order. Not very caring. More like a conveyor belt.

As above. Polite and courteous to patients on arrival. Be more organised.