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Henfield Medical Centre 2023-12-16 Person 3 5 0

I came for my 3 monthly Hormone injection - treatment for my Prostate Cancer. My appointment was at 10.10. Nurse called me at 10.25 to tell me that there was no Prostap ( my injection ) at the practice despite the fact that my appointment was made at least 3-4 weeks previously. Totally not her fault she was very annoyed herself at the situation. Luckily she was able to book me in for next Tuesday the day before I fly to America for 6 weeks. My rating of poor is based on the surgery not having the required medicine to carry out the pre booked procedure - nothing against the nurse or the facility itself.

Make sure prescribed medication is available.