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19th June 2024


Getting the appointment was the usual nightmare.... constantly phoning at surgery opening to gain that elusive appointment 2 weeks hence. However, much to my surprise Dr Aruni was attentive, supportive, and gave the promise of being proactive. I was made aware that I had very limited time and could only discuss one health issue, which is an impossibility when, like me, you have a complex health condition which affects your whole body. I was very anxious due to previous experiences of dismissive health professionals, but Dr Aruni was compassion personified. And even though I did spend a lot of the appointment crying, we still managed to make headway dealing with some issues.

Suggested improvements
Make it easier to get an appointment

Experience
Involvement
Cleanliness
Staff
Appointment