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20th August 2024


This review is about the care I have received from the receptioninsts at the Medical Centre and the Senior Nurse Practicioner Michael Gerraghty in particular. It is impossible to get any level of continuity with Doctors as usually it's a different Doctor each time in order to not have to wait three weeks or so to see the Doctor you'd prefer. The receptionists have a difficult job, especially as all the Doctors are part-timers. I have had occasion recently to go the surgery twice with urgent problems and they have been able to slot me in with Michael on the day. Michael is, in my view the most professional medical practitioner in the Medical Centre. His knowledge is such that he thinks around a problem and considers the treatment rather than make a quick diagnosis and treatment plan. He continues to impress me every time I see him. In fact I am always delighted to see him. Both Michael and Liam are a credit to their profession and to the Medical Centre.

Suggested improvements
More Doctor days per week to ease the waiting times for appointments. This surely eases the pressure on Doctor's time and may lead to having family Doctors again.

Experience
Involvement
Cleanliness
Staff
Appointment