Share review of Henfield Medical Centre
Henfield Medical Centre
2024-06-21
Person
2
5
0
21st June 2024
Witnessed 20 minutes of receptionist interaction with patients and, while she wasn’t unpleasant, she was almost entirely unhelpful.. sending patient after patient away unhappy with the service.
Even a patient who had ceased to take medication because of side effects was only offered a phone call a fortnight away. Hopeless.
Suggested improvements
Almost everything. But I’m told the surgery has a poor reputation in the NHS locally.