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6th October 2022


The process of booking the appointment was easy and straightforward and everyone I encountered was pleasant and friendly. There was a man by the car park who pointed me in the right direction for boosters. The queue wasnt too bad and they were setting out signs when I arrived and chairs for those who couldn't stand whilst queuing. The actual process of the covid and flu jabs was very quick and efficient. I hope they caught up on timing!

Suggested improvements
Arrived about 9.05 for my 9.10 appointment but there was somehow a queue of about 10 people already even though appointments started at 10 there was already a backlog. Queued for about 20 minutes and then was in and out in about a minute. I dont know if people were turning up before their appointment time or the surgery started injections late but it's a shame as everything otherwise was perfect

Experience
Involvement
Cleanliness
Staff
Appointment