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8th October 2022


Every experience I've been involved in with either my appointments or my mother's appointments have been stressful. I have very little faith in doctors and nurses. My last experience I left feeling stressed and very tearful. They put the fear of God in me. Getting a second opinion, I'm less stressed and frightened now. I'll be changing surgeries when I can. Front desk/ reception are lovely and do the best they can.

Suggested improvements
Who knows. New management. New system

Experience
Involvement
Cleanliness
Staff
Appointment